Contact Ziera


Our Customer Care team are available to assist you 9am - 5pm Monday - Friday AEST.


Chat with us via SMS
Send us a text
AU customers only*


For all queries
Send us an email
Alternatively please fill in the form below.




For all queries
Send us an email
Due to technical issues SMS is currently unavailable.
Alternatively please fill in the form below.


We are based in Melbourne, Australia and operate on Australian Eastern Standard Time (AEST).
For all enquiries please contact our Customer Service team by filling out the form below, or email customercare@zierashoes.com.au for all customer service queries.
We are based in Melbourne, Australia and operate on Australian Eastern Standard Time (AEST).
For all enquiries please contact our Customer Service team by filling out the form below, or email customercare@zierashoes.com.au for all customer service queries.
Alternatively, you can call us:
AU Phone: 1300 602 947 (Monday - Friday from 9:00m - 5:00pm excluding Victorian public holidays)
NZ Phone: 0800 178 953 (Monday - Friday from 11:00am - 7:00pm NZ time excluding Victorian public holidays)
For the quickest response, we encourage you to contact us via SMS, live chat, or email.
Alternatively, you can call our Customer Care Team on 1800 101 285